Each package is limited to a weight of 30KG or less, and the total length, width and height of the package must not exceed 2 meters, with the maximum length of any single side not exceeding 1 meter.
Food and non-food items should be packaged separately.
Ensure that the package does not contain dangerous items, animals, contraband, cash, batteries, etc.
If parcel lose during out for delivery, the claiming are 3 time of the shipping fees/item value (minimum cost prefer) and the max value is MYR 500. No compensation for loss due to false reporting & damage during shipping. Valueables item are recommended to purchase insurance cover. Maximum claiming for SEA & Air Freight KG parcal MYR 500, CBM shipping below MYR 2000.